Diego Alamir

Diego Alamir

Diego Alamir is a seasoned writer and CX professional with a decade of experience at startups in the SaaS, Ecommerce, and Media landscape of Silicon Valley. As a skilled content marketing practitioner, Diego crafts action-oriented content that drives measurable results and empowers businesses to achieve their goals. His human-centered approach, combined with his deep understanding of the evolving digital landscape, helps businesses learn and grow through education. Beyond his professional pursuits, Diego is an avid crypto and web3 enthusiast. When he's not crafting captivating content, you can find him engaging in online communities, chiming in on X Spaces, and reading everything to do with blockchain tech and decentralization.

Personalized customer experience: Strategies that actually work

Get an actionable roadmap for building personalized customer experiences that drive real business re...

Diego Alamir

Highly Recommended

How to let customers know about a price increase (without losing them), according to pros

Diego Alamir

Automated knowledge base suggestions that reduce repeat tickets for subscription businesses

Diego Alamir

Tracking customer effort score improves satisfaction — why your CES matters from first touchpoint to last support ticket

Diego Alamir

Looking to elevate customer experience?

Diego Alamir recommends these Customer Onboarding Templates to lead your new customers through their first several months.

Download the free templates

More from Diego Alamir

More content